Privacy Policy

Data Controller

DIGI Vibes Ltd
Fawwara Buildings,
Triq L-Imsida, 1401 Malta

Data Controller's Email Address: [email protected]

Types of Data Collected

Among the Personal Data collected by this Website, either directly or through third parties, are: first name; last name; email; website; phone number; various types of Data; Usage Data; Tracking Tools; responses to questions; clicks; keypress events; events related to motion sensors; mouse movements; scroll position; touch events; Universally Unique Identifier (UUID); number of Users; city; device information; session statistics; latitude (of the city); longitude (of the city); browser information.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed before the Data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Website.
Unless otherwise specified, all Data requested by this Website are mandatory. If the User refuses to provide them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from providing such Data, without it having any consequences on the availability of the Service or its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Controller.
The possible use of Cookies - or other tracking tools - by this Website or the controllers of third-party services used by this Website aims to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy.

The User is responsible for the Personal Data of third parties obtained, published, or shared through this Website.

Methods and Location of Data Processing

Processing Methods

The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Controller, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal personnel, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, also if necessary, appointed as Data Processors by the Controller. The updated list of Data Processors can always be requested from the Data Controller.

Location

The Data is processed at the operational offices of the Controller and in any other place where the parties involved in the processing are located. For more information, contact the Controller.
The User's Personal Data may be transferred to a country different from the one in which the User is located. To obtain more information about the location of the processing, the User can refer to the section related to the details of Personal Data processing.

Retention Period

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or based on the User's consent.

Purposes of Processing Collected Data

The User's Data is collected to allow the Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its own rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Content commenting, Contacting the User, Advertising, Interaction with data collection platforms and other third parties, Data Transfer outside the EU, Displaying content from external platforms, Contact management and message sending, Remarketing and behavioral targeting, Interaction with live chat platforms, Tag management, Registration and authentication provided directly by this Website, SPAM protection, and Statistics.

For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the "Details on Personal Data Processing" section.

Details on Personal Data Processing

Personal Data is collected for the following purposes and using the following services:

• Content Commenting

  Commenting services allow Users to formulate and make public their comments regarding the content of this Website.
  Users, depending on the settings decided by the Controller, can leave comments anonymously. If the User provides an email, it may be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments.
  If a commenting service provided by third parties is installed, it is possible that, even if Users do not use the commenting service, it collects traffic data related to the pages where the commenting service is installed.

  Directly Managed Comment System (this Website)

  This Website has its own content commenting system.

  Personal Data processed: last name; email; first name; website.

• Contacting the User

  Contact via Phone (this Website)

  Users who have provided their phone number may be contacted for commercial or promotional purposes related to this Website, as well as to satisfy support requests.

  Personal Data processed: phone number.

  Mailing List or Newsletter (this Website)

  By registering to the mailing list or newsletter, the User's email address is automatically added to a contact list to which email messages containing information, including commercial and promotional content, related to this Website may be sent. The User's email address may also be added to this list as a result of registering on this Website or after making a purchase.

  Personal Data processed: email.

  Contact Form (this Website)

  The User, by filling in the contact form with their Data, consents to its use to respond to requests for information, quotations, or any other nature indicated in the form's heading.

  Personal Data processed: last name; email; first name; various types of Data.

  Hospitality Quotes

  The User, by filling in the contact form with their Data, consents to its use to respond to requests for information, quotations, or any other nature indicated in the form's heading.
  Personal Data collected: last name; email; first name; phone, event, event date, various types of Data.

• Contact Management and Message Sending

  This type of service allows managing a database of email contacts, phone contacts, or any other type of contacts used to communicate with the User.
  These services may also allow collecting data related to the date and time the User views messages, as well as the User's interaction with them, such as information on clicks on links included in the messages.

  Mailchimp (Intuit Inc.)

  Mailchimp is an email address management and email sending service provided by Intuit Inc.

  Personal Data processed: email.

  Processing location: United States – Privacy Policy.

• Tag Management

  This type of service is functional for the centralized management of tags or scripts used on this Website.
  Using such services involves the flow of User Data through them and, if applicable, their retention.

  Google Tag Manager

  Google Tag Manager is a tag management service provided by Google LLC or Google Ireland Limited, depending on how the Controller manages Data processing.

  Personal Data processed: Usage Data; Tracking Tools.

  Processing location: United States – Privacy Policy; Ireland – Privacy Policy.

• Interaction with Live Chat Platforms

  This type of service allows interacting with live chat platforms managed by third parties directly from the pages of this Website, in order to contact and be contacted by this Website's support service.
  If a live chat interaction service is installed, it is possible that, even if Users do not use the service, it collects Usage Data related to the pages where it is installed. Additionally, live chat conversations may be recorded.

  Zendesk Chat (Zendesk, Inc.)

  Zendesk Chat is a live chat interaction service provided by Zendesk, Inc.

  Personal Data processed: last name; email; first name; phone number.

  Processing location: United States – Privacy Policy.

• Interaction with Data Collection Platforms and Other Third Parties

  This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Website to save and reuse data.
  If one of these services is installed, it is possible that, even if Users do not use the service, it collects Usage Data related to the pages where it is installed.

  Mailchimp Widget (Intuit Inc.)

  The Mailchimp widget allows interaction with the Mailchimp email address management and message sending service provided by Intuit Inc.

  Personal Data processed: email.

  Processing location: United States – Privacy Policy.

• SPAM Protection

  This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, to filter out parts of traffic, messages, and content recognized as SPAM.

  Google reCAPTCHA (Google Ireland Limited)

  Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
  Using the reCAPTCHA system is subject to Google's privacy policy and terms of use.

  For an understanding of how Google uses data, please consult Google's partner policies.

  Personal Data processed: clicks; Usage Data; keypress events; events related to motion sensors; touch events; mouse movements; scroll position; responses to questions; Tracking Tools.

  Processing location: Ireland – Privacy Policy.

• Advertising

  This type of service allows using the User's Data for commercial communication purposes. These communications are displayed on this Website in the form of banners and other advertising formats, also related to the User's interests.
  This does not mean that all Personal Data is used for this purpose. Data and usage conditions are indicated below.
  Some of the services listed below may use Tracking Tools to identify the User or use behavioral retargeting techniques, i.e., display personalized ads based on the User's interests and behavior, detected even outside this Website. For more information, we suggest checking the privacy policies of the respective services.
  Generally, such services offer the option to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to disable interest-based advertising in the dedicated section "How to Disable Interest-Based Advertising" in this document.

  Direct Email Marketing (DEM) (this Website)

  This Website uses the User's Data to send commercial proposals related to services and products provided by third parties or unrelated to the product or service provided by this Website.

  Personal Data processed: email.

  Meta Ads Conversion Tracking (Meta Pixel) (Meta Platforms, Inc.)

  Meta Ads Conversion Tracking (Meta Pixel) is a statistics service provided by Meta Platforms, Inc. that links data from Meta's ad network with actions taken within this Website. The Meta Pixel tracks conversions that can be attributed to Facebook, Instagram, and Audience Network ads.

  Personal Data processed: Usage Data; Tracking Tools.

  Processing location: United States – Privacy Policy – Opt out.

  Google Ad Manager (Google Ireland Limited)

  Google Ad Manager is an advertising service provided by Google Ireland Limited with which the Controller can conduct advertising campaigns jointly with external advertising networks with which the Controller, unless otherwise specified in this document, has no direct relationship.
  For an understanding of how Google uses Data, please consult Google's partner policies.
  This service uses the “DoubleClick” Cookie, which tracks the use of this Website and the User's behavior related to advertisements, products, and services offered.

  The User can choose at any time to disable all DoubleClick cookies by going to: Ad Settings.

  Personal Data processed: Usage Data; Tracking Tools.

  Processing location: Ireland – Privacy Policy.

  Facebook Lookalike Audience (Meta Platforms Ireland Limited)

  Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Facebook's Custom Audience service to show ads to Users with behaviors similar to those of Users already in a Custom Audience list based on their previous use of this Website or their interaction with relevant content through Facebook's applications and services.
  Based on this Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

  Users can choose not to use Facebook's Tracking Tools for ad personalization by visiting this opt-out page.

  Personal Data processed: Usage Data; Tracking Tools.

  Processing location: Ireland – Privacy Policy – Opt Out.

• Registration and Authentication Provided Directly by this Website

  By registering or authenticating, the User allows this Website to identify them and give them access to dedicated services. Personal Data is collected and stored exclusively for registration or identification purposes. The Data collected are only those necessary to provide the service requested by the User.

  Direct Registration (this Website)

  The User registers by filling in the registration form and providing this Website directly with their Personal Data.

  Personal Data processed: last name; email; first name; phone number; various types of Data.

• Remarketing and Behavioral Targeting

  This type of service allows this Website and its partners to communicate, optimize, and serve ads based on the User's past use of this Website.
  This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners who manage remarketing and behavioral targeting activities.
  Some services offer an email address list-based remarketing option.
  In addition to the opt-out functionalities offered by the services listed below, the User can opt out by visiting the Network Advertising Initiative opt-out page.

  Users can also choose not to participate in certain advertising features through the corresponding device configuration options, such as mobile device advertising configuration options or generic advertising configuration.

  Facebook Remarketing (Meta Platforms, Inc.)

  Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that links the activity of this Website with Facebook's advertising network.

  Personal Data processed: Cookies; Usage Data.

  Processing location: United States – Privacy Policy – Opt Out.

  Facebook Custom Audience (Meta Platforms Ireland Limited)

  Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that links the activity of this Website with Facebook's advertising network.

  Users can choose not to use Facebook's Tracking Tools for ad personalization by visiting this opt-out page.

  Personal Data processed: email; Tracking Tools.

  Processing location: Ireland – Privacy Policy – Opt Out.

• Statistics

  The services contained in this section allow the Data Controller to monitor and analyze traffic data and track the User's behavior.

  Google Analytics 4

  Google Analytics is a statistics service provided by Google LLC or Google Ireland Limited, depending on how the Controller manages Data processing (“Google”). Google uses the Personal Data collected to track and examine the use of this Website, compile reports, and share them with other services developed by Google.
  Google may use Personal Data to contextualize and personalize ads in its advertising network.
  In Google Analytics 4, IP addresses are used at the time of collection and then deleted before data is recorded in any data center or server. To learn more, you can consult Google's official documentation.

  For an understanding of how Google uses data, please consult Google's partner policies.

  Personal Data processed: city; Usage Data; browser information; device information; latitude (of the city); longitude (of the city); number of Users; session statistics; Tracking Tools.

  Processing location: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

• Data Transfer Outside the EU

  The Controller may transfer Personal Data collected within the EU to third countries (i.e., all countries not part of the EU) only in accordance with a specific legal basis. Therefore, such Data transfers are carried out under one of the legal bases described below.

  The User can request information from the Controller regarding the applicable legal basis for each specific service.

  Other Legal Basis for Data Transfer to Third Countries (this Website)

  When no other legal basis is applicable, Personal Data may be transferred from the EU to third countries only under one of the following conditions:

  • The transfer is necessary for the performance of a contract concluded between the User and the Controller or pre-contractual measures taken at the User's request;
  • The transfer is necessary to conclude or perform a contract entered into in the interest of the User by the Controller and another natural or legal person;
  • The transfer is necessary for reasons of public interest;
  • The transfer is necessary to establish, exercise, or defend a legal claim;
  • The transfer is necessary to protect the vital interests of the Data Subject or of other persons when the Data Subject is physically or legally incapable of giving consent;
  • The transferred data are derived from a public register established under the law of the state from which the data originate;
  • Under additional conditions, provided that the Controller has a legitimate and urgent interest to transfer the data on a one-time basis.

  In such cases, the Controller will inform the User about the legal basis applicable to the transfer in concrete via this Website.

  Personal Data processed: various types of Data.

  Data Transfer from the EU and/or Switzerland to the United States under the Privacy Shield (this Website)

  When this is the legal basis, the transfer of Personal Data from the EU or Switzerland to the United States occurs under the EU-US Privacy Shield or the Swiss-US Privacy Shield agreement.
  In particular, Personal Data is transferred to entities that have self-certified under the Privacy Shield framework and therefore guarantee an adequate level of protection for the transferred Data. The services affected by the Data transfer are listed in their respective sections of this document. Among them, those that adhere to the Privacy Shield can be identified by consulting their respective privacy policies or by checking their registration status in the official Privacy Shield list.
  The User's rights under the Privacy Shield are described in an always updated form on the website of the United States Department of Commerce.
  The transfer of Personal Data from the EU or Switzerland to the United States to entities not (anymore) registered under the Privacy Shield is permissible only under another valid legal basis. Users can request information from the Controller regarding such legal bases.

  Personal Data processed: various types of Data.

  Data Transfer to Third Countries Ensuring European Standards (this Website)

  When this is the legal basis, the transfer of Personal Data from the EU to third countries occurs based on an adequacy decision adopted by the European Commission. The European Commission adopts adequacy decisions regarding specific third countries that it considers to ensure a level of Personal Data protection comparable to that provided by European legislation on Personal Data protection. The User can view the updated list of adequacy decisions on the European Commission's website.

  Personal Data processed: various types of Data.

  Data Transfer to Third Countries Based on Consent (this Website)

  When this is the legal basis, the transfer of Personal Data from the EU to third countries occurs only when the User has expressly consented to such transfer after being informed about the risks due to the absence of an adequacy decision and about the adequate safeguards adopted.
  In such cases, the Controller informs Users and collects their consent through this Website.

  Personal Data processed: various types of Data.

• Displaying Content from External Platforms

  This type of service allows displaying content hosted on external platforms directly from the pages of this Website and interacting with them.
  This type of service may still collect web traffic data related to the pages where the service is installed, even when users do not use it.

  Google Fonts (Google Ireland Limited)

  Google Fonts is a font style display service managed by Google Ireland Limited that allows this Website to integrate such content within its own pages.

  Personal Data processed: Usage Data; Tracking Tools.

  Processing location: Ireland – Privacy Policy.

  Gravatar (Automattic Inc.)

  Gravatar is an image display service managed by Automattic Inc. that allows Automattic Inc. to integrate such content within its own pages.
  Please note that if Gravatar images are used for commenting systems, the commentator's email address (or parts of it) may be sent to Gravatar, even if not subscribed to this service.

  Personal Data processed: Usage Data; email.

  Processing location: United States – Privacy Policy.

  Google Maps Widget (Google Ireland Limited)

  Google Maps is a map display service managed by Google Ireland Limited that allows this Website to integrate such content within its own pages.

  Personal Data processed: Cookies; Usage Data.

  Processing location: Ireland – Privacy Policy.

  Instagram Widget (Meta Platforms, Inc.)

  Instagram is an image display service managed by Meta Platforms, Inc. that allows this Website to integrate such content within its own pages.

  Personal Data processed: Cookies; Usage Data.

  Processing location: United States – Privacy Policy.

  YouTube Video Widget (Google Ireland Limited)

  YouTube is a video content display service managed by Google Ireland Limited that allows this Website to integrate such content within its own pages.

  Personal Data processed: Usage Data; Tracking Tools.

  Processing location: Ireland – Privacy Policy.

  YouTube Video Widget (Privacy-Enhanced Mode) (Google Ireland Limited)

  YouTube is a video content display service managed by Google Ireland Limited that allows this Website to integrate such content within its own pages.
  This widget is set up so that YouTube does not save information and cookies about Users on this Website unless the video is played.

  Personal Data processed: Usage Data; Universally Unique Identifier (UUID); Tracking Tools.

  Processing location: Ireland – Privacy Policy.

Information on How to Disable Interest-Based Advertising

Users can read more about how to disable interest-based advertising in the dedicated section of the Cookie Policy, in addition to any opt-out feature provided by any of the services listed in this document.

Further Information on Personal Data Processing

• AkomSession

  Technical cookie necessary for the correct functioning of the site.

• cookiebarpref

  Technical cookie that saves the choices made regarding cookies.

• cookiebarsetting

  Technical cookie that prevents the cookie bar from being repeatedly displayed.

Cookie Policy

This Website uses Tracking Tools. For more information, Users can consult the Cookie Policy.

Transfer of Personal Data Outside the European Union

Other Legal Basis for Data Transfer to Third Countries

When no other legal basis is applicable, Personal Data may be transferred from the EU to third countries only under one of the following conditions:

• The transfer is necessary for the performance of a contract concluded between the User and the Controller or pre-contractual measures taken at the User's request;
• The transfer is necessary to conclude or perform a contract entered into in the interest of the User by the Controller and another natural or legal person;
• The transfer is necessary for reasons of public interest;
• The transfer is necessary to establish, exercise, or defend a legal claim;
• The transfer is necessary to protect the vital interests of the Data Subject or of other persons when the Data Subject is physically or legally incapable of giving consent;
• The transferred data are derived from a public register established under the law of the state from which the data originate;
• Under additional conditions, provided that the Controller has a legitimate and urgent interest to transfer the data on a one-time basis.

In such cases, the Controller will inform the User about the legal basis applicable to the transfer in concrete via this Website.

Transfer of Data to Countries that Ensure European Standards

When this is the legal basis, the transfer of Personal Data from the EU to third countries occurs based on an adequacy decision adopted by the European Commission. The European Commission adopts adequacy decisions regarding specific third countries that it considers to ensure a level of Personal Data protection comparable to that provided by European legislation on Personal Data protection. The User can view the updated list of adequacy decisions on the European Commission's website.

Transfer to Third Countries Based on Consent

When this is the legal basis, the transfer of Personal Data from the EU to third countries occurs only when the User has expressly consented to such transfer after being informed about the risks due to the absence of an adequacy decision and about the adequate safeguards adopted.
In such cases, the Controller informs Users and collects their consent through this Website.

Further Information on Processing

Legal Defense

The User's Personal Data may be used by the Controller in legal proceedings or in preparatory phases for their possible initiation to defend against abuses in the use of this Website or connected Services by the User.
The User acknowledges that the Controller may be required to disclose Data by order of public authorities.

Specific Information

At the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

System Logs and Maintenance

For operational and maintenance needs, this Website and any third-party services used by it may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User's IP address.

Information Not Contained in This Policy

Further information regarding the processing of Personal Data can be requested at any time from the Data Controller using the provided contact details.

Changes to This Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website, and, where technically and legally feasible, by sending a notification to Users through one of the contact details it holds. Therefore, please regularly consult this page, referring to the last modified date indicated below.

If the changes concern processing based on consent, the Controller will obtain the User's consent again, if necessary.